Returns and Exchanges

Returns, Exchanges, and Terms Conditions


All sales are final. All deposits are non-refundable. There will be no returns or cancellations allowed on any order. Buyer agrees to the purchases to the described merchandise at stated price. We will expedite your order as quickly as possible, but we cannot be held responsible for the delivery date. The order is subject to shipment to us by the manufacture, and as such may be delayed beyond our control. Due to uncontrollable circumstances, there will be no breakage allowance for merchandise picked up from our store. Valerie Furniture Inc can schedule a day for delivery but not for a specific time; we require four (4) hour delivery window. Buyer agrees to measure all doorways, halls, and stairways within 24 hours ordering. Valerie Furniture Inc will not be responsible for furniture that does not fit. Valerie Furniture Inc. cannot move, haul, or rearrange furniture. Valerie Furniture Inc makes no warranty beyond any written manufacturer warranty. All damage claims must be made twenty-four (24) hours of receipt of merchandise. In the event the buyer refuses delivery or cancels any portion of their order, buyer will forfeit all deposits or be subject to a thirty percent (30%) restocking fee on affected items, whichever is less. All purchases made by credit card will be subject to an additional five percent (5%) of the charge amount if cancelled the next day or later. All returned checks are subject to a twenty-five-dollar ($25.00) fee. Buyer agrees and will comply with all Valerie Furniture Inc policies and procedures as set forth and any signed accompany notices. Buyer agrees that in the event Valerie Furniture Inc is required to hire an attorney to collect any portion of the invoice amount that the buyer shall be liable for all reasonable attorney’s fees and costs.